AI assistant for hair and
beauty salons in Geneva.
Nawa Corps, a Geneva studio, sets up for Geneva hair and beauty salons an AI assistant that already knows the trade, from colour to facials.
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It can answer WhatsApp and Instagram messages, draft appointments and their reminders, and re-offer a cancelled slot to the waiting list. The diary stays yours: it never commits on your behalf.
Hands busy,
messages coming in.
During a treatment.
Forgotten appointments.
Cancellations.
Clients you no longer see.
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During a treatment. WhatsApp, Instagram, the phone: you reply between two clients, or in the evening.
Forgotten appointments. The client doesn't turn up, the slot stays empty.
Cancellations. A slot frees up at the last minute, and nobody knows.
Clients you no longer see. They came often, then not at all, and nobody followed up.
Geneva has 776 hair salons and 747 beauty salons (OCSTAT 2024).
Between two clients,
you approve.
Answering messages.
Drafting appointments.
Drafting reminders.
Re-offering cancellations.
Following up absent clients.
Start with the task that takes up most of your evenings. The others come later, depending on your tier.
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Answering messages. On WhatsApp, Instagram or by email, the acknowledgement approved once replies and asks which treatment and when they are free. The connection is checked channel by channel, with you.
Drafting appointments. It drafts a proposed slot. No date goes out without your approval.
Drafting reminders. The day before the appointment, the reminder is ready. You approve before it goes out.
Re-offering cancellations. A slot frees up? It drafts the message for clients who were waiting for one.
Following up absent clients. It drafts a message for those you haven't seen in a while. You choose who it goes to.
One enquiry,
from start to finish.
Demo example — fictitious enquiry
Channel: Instagram — “Hello, would you have a slot on Saturday for a cut and blow-dry?”
The 4 steps in detail
- 01Channel: Instagram
The enquiry arrives
“Hello, would you have a slot on Saturday for a cut and blow-dry?”
- 02
What the assistant does
The acknowledgement approved once replies and asks for the preferred time and whether it's a first visit. The request is filed as “cut and blow-dry, Saturday”.
- 03
What you see in the evening
A proposed Saturday slot, ready to send, and the reminder for the day before already drafted. Both wait for your approval.
- 04
The Monday report
“Cut and blow-dry: appointment and reminder approved by you. Thursday cancellation: message ready for the waiting list.”
It never commits
on your behalf.
No appointment, no price and no reminder goes to a client without your approval. It proposes the slot; you approve it.
Your enquiries first,
your signature after.
The demo runs on enquiries from your trade, a two-week trial on your real enquiries, with a report every Monday: nothing to pay before. If the report suits you, the set-up costs 1'500.–, no VAT (business not VAT-registered), once; then the subscription at your tier, no commitment, cancellable every month.
Frequently asked questions for this trade
I already have an online booking tool. What's the assistant for?+
The booking tool takes bookings. The assistant handles the messages around them: questions on WhatsApp or Instagram, cancellations to re-offer, clients to follow up. What it can read in your booking tool is checked with you, tool by tool.
Does it answer my clients in my place?+
Only the acknowledgement you approved once goes out on its own. Slots, prices and real replies wait for your approval.
Can it send appointment reminders?+
It drafts them the day before, and you approve the list in one go before they go out.
What about social media?+
It sorts incoming messages and drafts the replies. It publishes nothing and does not run your marketing.
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